POLICIES + PROCEDURES FOR ACM JEWELRY CO.

 

 

TERMS AND CONDITIONS

 

Once an order is placed, processing begins immediately. Any modifications cannot be guaranteed to an order that has been submitted, but ACM will do everything possible to accommodate special requests. Please keep in mind that the shipping date is not necessarily reflective of the order in process. Each item is custom designed, handmade by our designer in house and is not sourced outside of the United States.

If you are not completely satisfied with your purchase it may be returned for a refund or exchanged for credit for another ACM piece within 14 days of purchase date listed on the receipt. The item must be unworn, undamaged, in the original packaging with all UPC tags and labels accompanied by a packing slip or sales order number. No returns will be accepted after 14 days of the purchase date, or items without a UPC label. Shipping on all returns is non refundable. 

ACM reserves the right to limit the quantity of items purchased per person, per household, or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. ACM will notify you should such restrictions be applied. ACM also reserves the right, in its sole and absolute discretion, to prohibit sales to dealers or resellers. Resellers is hereby designed as purchasing or intending to purchase any product(s) from ACM for the purpose of engaging in a commercial sale of that same product(s) with a third party.

We strive to provide accurate and updated information on our website at all times. However, there may be occasions when information on acmjewelryco.com may contain typographical errors or other inaccuracies. Any such errors are unintentional and we apologize if any information in any way affects your individual order.

We present our website content "as is" and make no claims to its accuracy either expressed or implied. We reserve the right to amend errors, or to update product information at any time, without prior notice.

ACM reserves the right to refuse or cancel an order at any time. If your credit card has already been charged for the purchase and your order is cancelled, ACM will issue a refund to your credit card in the amount charged.

As part of our service, we agree to provide you with information and other services that we decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as the customer in this agreement.

By using this service, you agree that you will not attempt to undermine the integrity of this website.

Customer agrees that use of the service is entirely at customer's own risk. Services are not provided as is, without warranty of any kind, either implied or expressed, including without limitation any warranty for information, services, or uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation: (I) any warranties concerning the availability, accuracy or content information, products or services (II) any warranties or title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay  of operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, use of record, whether for breach of contract, negligence or under any other cause of action. Customer specifically acknowledges the services is not liable for defamatory, offensive or legal conduct of other customers or third parties and that the risk of injury from the foregoing rests entirely with customers.

Neither the service nor any of the agents, affiliates, or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer herby acknowledges that the provisions of this section shall apply to all content on the service. 

ACM jewelry is not intended for children under 16. 

The following elements on this website are property of ACM and our supplies are protected by the United States copy right laws:

All text, logos, graphics, images, audio clips, digital downloads and data compilations-- both individually and as they are compiled on the site.

The trademarks and trade dress of ACM and our affiliates may not be used without written consent from ACM. Trademarks and trade dress include the ACM name and logo, and other graphics, logos, page headers, scripts and service names of ACM products, services, and programs and those of our affiliates. 

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates. 

You have permission to electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to placing an order or shopping with acmjewelryco.com. Unless we give you written permission in advance, any other use of this website, its content and its information, including linking or framing to this website, are strictly prohibited.

 

FEEDBACK

ACM Jewelry Co. is always open to hearing your thoughts and feedback on any of our current products, services, advertising or branding. Please only provide specific feedback on current products, services, advertising or branding and do not include ideas that our policy will not permit us to accept or consider. 

 

PRIVACY POLICIES 

Categories of Information We Collect:

We collect personally identifiable information throughout communication with you, or through the acmjewelryco website whenever you interact with us online. Some examples include:

-registering for an account on our website 

-requesting that merchandise be sent to you or others during placing an order

-purchasing products from our website

We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you.

How We Use Your Information:

Information that ACM collects is to provide you with the best possible products, services and experience and allow us to conduct our job to provide you with product. Under no circumstance will ACM share your personal information to any outside, third party without consent of the customer whose information is being shared. For any contest, or feature in a newsletter, all written consents will be obtained prior to sharing any private information and would come with a privacy guarantee. 

Security:

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using our website. To guard your information, our website uses Secure Sockets Layer (SSL) to encrypt your credit card number in transmission to our third party credit card processor. We do not store any credit card information on our server. Please note email is not encrypted and is not considered to be a secure means of transmitting credit card information. The SSL is active and your information is secured. 

Policy Changes:

This policy replaces all previous disclosures we may have provided you about other information practices. We reserve the right to change this policy, and to apply any changes of information previously collected, as permitted by law. If there are material changes to this policy, or our information practices changes in the future, we will notify you posting the policy changes on our website. 

About Us:

We are ACM JEWELRY CO., LLC of 37 Shell Hall Way Bluffton, South Carolina 29910 (The company, "we", "our", "us") and we can be contacted regarding this privacy policy at info@acmjewelryco.com

Categories of Information  We Collect:

We collect personal information from you such as your name, email address, billing address, shipping address, phone number, credit card information and date of birth. In certain circumstances, we may also request photographic identification from you such as your drivers license, passport, military identification or student identification for example. 

How We Collect Your Information:

We collect your personal information through communications with you through our website, whenever you interact with us online. Some examples include:

-registering for a shopping account on our website

-requesting that merchandise be sent to you or others during an order

-purchasing products from our website

Retention of Your Information:

We will only retain your personal information we collect from you for the time necessary to process your order, keep you up to date with company products and promotions where you have asked us to do so and/or provide you with the best possible customer service. 

 

For further questions on our policies or procedures, please send us an email to info@acmjewelryco.com